CHALLENGE: Guyana Call Center needed reliable, high quality voice and internet between Guyana and U.S. to service customers of U.S. based financial institutions and fortune 500 companies. Existing fiber network prone to outages.
NEWCOM SOLUTION: Dedicated Uplink/Downlink Satellite Communications Service
SPECIFIC APPLICATIONS: Engineering, Remote Installation, SCPC Services
RESULT: The satellite-based voice and Internet communications NewCom provided enabled the call center to offer quality, reliable customer support services for its corporate clientele, resulting in huge business growth for the call center.