CHALLENGE
Commercial cruise line needed affordable, bundled communications solution to facilitate on-the-go voice, video and data communications for crew and passengers. Cruise line also required dedicated backup satellite communication service to guarantee service continuity should outages occur.
NEWCOM SOLUTION
Turnkey offshore voice, data and video communications package with auto-pointing antenna that automatically switches satellite footprints to facilitate anytime, anywhere communications. Solution also incorporated seamless backup dedicated satellite communications featuring low monthly minimums and built-in burst capabilities to facilitate spikes in usage should occasional contingency use occur.
SPECIFIC APPLICATIONS
Office Without Borders™, Internet Access via iDirect, Equipment, Engineering, Global Mobile Broadband.
RESULT
Cruise line was able to keep communications costs within budget using fixed-cost iDirect-based communications package, while ensuring coverage at all times with backup dedicated satellite communication system.